Robbins, S. P., & Hunsaker, P. L. (2003). Training in interpersonal skills: Tips for managing people at work (3rd ed.). Prentice Hall.
Citação norma ChicagoRobbins, Stephen P., and Philip L. Hunsaker. Training in Interpersonal Skills: Tips for Managing People at Work. 3rd ed. Upper Saddle River, N.J: Prentice Hall, 2003.
Citação norma MLARobbins, Stephen P., and Philip L. Hunsaker. Training in Interpersonal Skills: Tips for Managing People at Work. 3rd ed. Prentice Hall, 2003.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.