Kestner, P. B., & Ray, L. (2002). The conflict resolution training program: Leader's manual. Jossey.
Citazione stile Chigago Style (17a edizione)Kestner, Prudence Bowman, e Larry Ray. The Conflict Resolution Training Program: Leader's Manual. San Francisco, Calif: Jossey, 2002.
Citatione MLA (9a ed.)Kestner, Prudence Bowman, e Larry Ray. The Conflict Resolution Training Program: Leader's Manual. Jossey, 2002.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.