McPherson, D. S., Gates, J., & Rogers, K. N. (1983). Resolving grievances: A practical approach. Reston Pub.
Chicago Style (17. basım) AtıfMcPherson, Donald S., John Gates, ve Kevin N. Rogers. Resolving Grievances: A Practical Approach. Reston, Va: Reston Pub, 1983.
MLA (9th ed.) AtıfMcPherson, Donald S., et al. Resolving Grievances: A Practical Approach. Reston Pub, 1983.
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