Cita APA (7th ed.)

Goetsch, D., & Davis, S. B. (2002). Understanding and implementing ISO 9000: 2000 (2nd ed.). Prentice Hall.

Cita Chicago (17th ed.)

Goetsch, David, i Stanley B. Davis. Understanding and Implementing ISO 9000: 2000. 2nd ed. Upper Saddle River, N.J: Prentice Hall, 2002.

Cita MLA (9th ed.)

Goetsch, David, i Stanley B. Davis. Understanding and Implementing ISO 9000: 2000. 2nd ed. Prentice Hall, 2002.