Chang, R. Y., & Morgan, M. W. (2000). Performance scorecards: Measuring the right things in the real world. Jossey-Bass.
Chicago Style (17th ed.) CitationChang, Richard Y., and Mark W. Morgan. Performance Scorecards: Measuring the Right Things in the Real World. San Francisco, Calif: Jossey-Bass, 2000.
MLA (9th ed.) CitationChang, Richard Y., and Mark W. Morgan. Performance Scorecards: Measuring the Right Things in the Real World. Jossey-Bass, 2000.
Warning: These citations may not always be 100% accurate.