Eckes, G. (2001). Making Six Sigma last: Managing the balance between cultural and technical change. Wiley.
Cita Chicago Style (17a ed.)Eckes, George. Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change. New York: Wiley, 2001.
Cita MLA (9a ed.)Eckes, George. Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change. Wiley, 2001.
Precaución: Estas citas no son 100% exactas.