Cita APA (7th ed.)

Eckes, G. (2001). Making Six Sigma last: Managing the balance between cultural and technical change. Wiley.

Cita Chicago (17th ed.)

Eckes, George. Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change. New York: Wiley, 2001.

Cita MLA (9th ed.)

Eckes, George. Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change. Wiley, 2001.