Figallo, C. (1998). Hosting web communities: Building relationships, increasing customer loyalty, and maintaining a competitive edge. Wiley.
Citación estilo ChicagoFigallo, Cliff. Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining a Competitive Edge. New York: Wiley, 1998.
Cita MLAFigallo, Cliff. Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining a Competitive Edge. Wiley, 1998.
Warning: These citations may not always be 100% accurate.