Clemmer, J., & Sheehy, B. (1992). Firing on all cylinders: The service quality system for high-powered corporate performance /Jim Clemmer with Bary Sheehy and Archieve International/Zenger-Miller Associates. Irwin.
Цитирование в стиле Чикаго (17-е изд.)Clemmer, Jim, и Bary Sheehy. Firing on All Cylinders: The Service Quality System for High-powered Corporate Performance /Jim Clemmer with Bary Sheehy and Archieve International/Zenger-Miller Associates. New York: Irwin, 1992.
Цитирование MLA (9-е изд.)Clemmer, Jim, и Bary Sheehy. Firing on All Cylinders: The Service Quality System for High-powered Corporate Performance /Jim Clemmer with Bary Sheehy and Archieve International/Zenger-Miller Associates. Irwin, 1992.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.