Kuga, L. A. (1996). Communicating in a diverse workplace: A practical guide to successful workplace communication techniques. Richard Chang Associate.
Čikaški stil citiranja (17. izdanje)Kuga, Lillian A. Communicating in a Diverse Workplace: A Practical Guide to Successful Workplace Communication Techniques. Irvine, Calif: Richard Chang Associate, 1996.
MLA način citiranja (9. izdanje)Kuga, Lillian A. Communicating in a Diverse Workplace: A Practical Guide to Successful Workplace Communication Techniques. Richard Chang Associate, 1996.
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