Citazione Stile APA (7a Edizione)

Saylor, J. H., & Saylor, J. H. (1996). TQM simplified: A practical guide (2nd ed.). McGraw-Hill.

Citazione stile Chigago Style (17a edizione)

Saylor, James H., e James H. Saylor. TQM Simplified: A Practical Guide. 2nd ed. New York: McGraw-Hill, 1996.

Citatione MLA (9a ed.)

Saylor, James H., e James H. Saylor. TQM Simplified: A Practical Guide. 2nd ed. McGraw-Hill, 1996.