Cita APA (7th ed.)

Huyink, D. S., & Westover, C. (1994). ISO 9000: Motivating the people, mastering the process, achieving registration. Irwin.

Cita Chicago (17th ed.)

Huyink, David Stevenson, i Craig Westover. ISO 9000: Motivating the People, Mastering the Process, Achieving Registration. Burr Ridge, Ill: Irwin, 1994.

Cita MLA (9th ed.)

Huyink, David Stevenson, i Craig Westover. ISO 9000: Motivating the People, Mastering the Process, Achieving Registration. Irwin, 1994.