Huyink, D. S., & Westover, C. (1994). ISO 9000: Motivating the people, mastering the process, achieving registration. Irwin.
Citazione stile Chigago Style (17a edizione)Huyink, David Stevenson, e Craig Westover. ISO 9000: Motivating the People, Mastering the Process, Achieving Registration. Burr Ridge, Ill: Irwin, 1994.
Citatione MLA (9a ed.)Huyink, David Stevenson, e Craig Westover. ISO 9000: Motivating the People, Mastering the Process, Achieving Registration. Irwin, 1994.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.