TY - BOOK T1 - Managing conflict how to deal with difficult situation at work A1 - Markham, Ursula LA - English PP - London PB - Thorson YR - 1996 UL - https://tuklas.up.edu.ph/Record/UP-99796217605533712 OP - 182 CN - HD 42 M37 SN - 0722531095 KW - Conflict management. KW - Human services. ER -