APA-referens (7:e uppl.)

Berk, J., & Berk, S. (1995). Total quality management: Implementing continuous improvement. S. Abdul Majeed & Co. in assoc. with Sterling Pub.

Chicago-referens (17:e uppl.)

Berk, Joseph, och Susan Berk. Total Quality Management: Implementing Continuous Improvement. Kuala Lumpur, Malaysia: S. Abdul Majeed & Co. in assoc. with Sterling Pub, 1995.

MLA-referens (9:e uppl.)

Berk, Joseph, och Susan Berk. Total Quality Management: Implementing Continuous Improvement. S. Abdul Majeed & Co. in assoc. with Sterling Pub, 1995.