Berk, J., & Berk, S. (1995). Total quality management: Implementing continuous improvement. S. Abdul Majeed & Co. in assoc. with Sterling Pub.
Chicago (17e ed.) BronvermeldingBerk, Joseph, en Susan Berk. Total Quality Management: Implementing Continuous Improvement. Kuala Lumpur, Malaysia: S. Abdul Majeed & Co. in assoc. with Sterling Pub, 1995.
MLA (9e ed.) BronvermeldingBerk, Joseph, en Susan Berk. Total Quality Management: Implementing Continuous Improvement. S. Abdul Majeed & Co. in assoc. with Sterling Pub, 1995.
Let op: Deze citaties zijn niet altijd 100% accuraat.