Berk, J., & Berk, S. (1995). Total quality management: Implementing continuous improvement. S. Abdul Majeed & Co. in assoc. with Sterling Pub.
Citazione stile Chigago Style (17a edizione)Berk, Joseph, e Susan Berk. Total Quality Management: Implementing Continuous Improvement. Kuala Lumpur, Malaysia: S. Abdul Majeed & Co. in assoc. with Sterling Pub, 1995.
Citatione MLA (9a ed.)Berk, Joseph, e Susan Berk. Total Quality Management: Implementing Continuous Improvement. S. Abdul Majeed & Co. in assoc. with Sterling Pub, 1995.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.