Camp, R. C. (1995). Business process benchmarking: Finding and implementing best practices. ASQC Quality Press.
Citazione stile Chigago Style (17a edizione)Camp, Robert C. Business Process Benchmarking: Finding and Implementing Best Practices. Milwaukee, Wis: ASQC Quality Press, 1995.
Citatione MLA (9a ed.)Camp, Robert C. Business Process Benchmarking: Finding and Implementing Best Practices. ASQC Quality Press, 1995.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.