APA (7 वां संस्करण) प्रशस्ति पत्र

Camp, R. C. (1995). Business process benchmarking: Finding and implementing best practices. ASQC Quality Press.

शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र

Camp, Robert C. Business Process Benchmarking: Finding and Implementing Best Practices. Milwaukee, Wis: ASQC Quality Press, 1995.

एमएलए (9वां संस्करण) प्रशस्ति पत्र

Camp, Robert C. Business Process Benchmarking: Finding and Implementing Best Practices. ASQC Quality Press, 1995.