Johansson, H. J. (1993). Business process reengineering: Breakpoint strategies for market dominance. John Wiley & Sons.
Citazione stile Chigago Style (17a edizione)Johansson, Henry J. Business Process Reengineering: Breakpoint Strategies for Market Dominance. Chichester: John Wiley & Sons, 1993.
Citatione MLA (9a ed.)Johansson, Henry J. Business Process Reengineering: Breakpoint Strategies for Market Dominance. John Wiley & Sons, 1993.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.