Cita APA (7th ed.)

Karlof, B., & Ostblom, S. (1993). Benchmarking: A signpost to excellence in quality and productivity. John Wiley.

Cita Chicago (17th ed.)

Karlof, Bengt, i Svante Ostblom. Benchmarking: A Signpost to Excellence in Quality and Productivity. Chichester, Eng: John Wiley, 1993.

Cita MLA (9th ed.)

Karlof, Bengt, i Svante Ostblom. Benchmarking: A Signpost to Excellence in Quality and Productivity. John Wiley, 1993.