Collard, R. (1993). Total quality: Success through people (2nd ed.). Institute of Personnel Management.
Chicago Style (17th ed.) CitationCollard, Ron. Total Quality: Success Through People. 2nd ed. London: Institute of Personnel Management, 1993.
MLA (9th ed.) CitationCollard, Ron. Total Quality: Success Through People. 2nd ed. Institute of Personnel Management, 1993.
Warning: These citations may not always be 100% accurate.