Schaffer, B. B. (1972). "Easiness of access"--a concept of queues. Research Publications Services.
Chicago Style (17th ed.) CitationSchaffer, Benjamin Bernard. "Easiness of Access"--a Concept of Queues. London: Research Publications Services, 1972.
MLA (9th ed.) CitationSchaffer, Benjamin Bernard. "Easiness of Access"--a Concept of Queues. Research Publications Services, 1972.
Warning: These citations may not always be 100% accurate.