APA (7th ed.) Citation

Westbrook, L. (2001). Identifying and analyzing user needs: A complete handbook and ready-to-use assessment workbook with disk. Neal-Schuman Publishers.

Chicago Style (17th ed.) Citation

Westbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook with Disk. New York: Neal-Schuman Publishers, 2001.

MLA (9th ed.) Citation

Westbrook, Lynn. Identifying and Analyzing User Needs: A Complete Handbook and Ready-to-use Assessment Workbook with Disk. Neal-Schuman Publishers, 2001.