APA (7th ed.) Citation

Kasavana, M. L., & Brooks, R. M. (2001). Managing front office operations (6th ed.). Educational Institute of the American Hotel and Motel Assoc.

Chicago Style (17th ed.) Citation

Kasavana, Michael L., and Richard M. Brooks. Managing Front Office Operations. 6th ed. East Lansing, Mich: Educational Institute of the American Hotel and Motel Assoc, 2001.

MLA (9th ed.) Citation

Kasavana, Michael L., and Richard M. Brooks. Managing Front Office Operations. 6th ed. Educational Institute of the American Hotel and Motel Assoc, 2001.