Cita APA (7th ed.)

Hayes, D. K., & Ninemeier, J. D. (2004). Hotel operations management. Pearson/Prentice Hall.

Cita Chicago (17th ed.)

Hayes, David K., i Jack D. Ninemeier. Hotel Operations Management. Upper Saddle River, N.J: Pearson/Prentice Hall, 2004.

Cita MLA (9th ed.)

Hayes, David K., i Jack D. Ninemeier. Hotel Operations Management. Pearson/Prentice Hall, 2004.