Kasavana, M. L., & Brooks, R. M. (1998). Managing front office operations (5th ed.). Educational Institute of the American Hotel and Motel Assoc.
Chicago Style (17th ed.) CitationKasavana, Michael L., and Richard M. Brooks. Managing Front Office Operations. 5th ed. East Lansing, Mich: Educational Institute of the American Hotel and Motel Assoc, 1998.
MLA (9th ed.) CitationKasavana, Michael L., and Richard M. Brooks. Managing Front Office Operations. 5th ed. Educational Institute of the American Hotel and Motel Assoc, 1998.
Warning: These citations may not always be 100% accurate.