The Culinary Institute of America. (2001). Remarkable service: A guide to winning and keeping customers for food servers, managers, and restaurant owners. Wiley.
Chicago-referens (17:e uppl.)The Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Food Servers, Managers, and Restaurant Owners. New York: Wiley, 2001.
MLA-referens (9:e uppl.)The Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Food Servers, Managers, and Restaurant Owners. Wiley, 2001.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.