The Culinary Institute of America. (2001). Remarkable service: A guide to winning and keeping customers for food servers, managers, and restaurant owners. Wiley.
Lua i Stíl Chicago (17ú heag.)The Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Food Servers, Managers, and Restaurant Owners. New York: Wiley, 2001.
Lua MLA (9ú heag.)The Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Food Servers, Managers, and Restaurant Owners. Wiley, 2001.
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