APA (7th ed.) Citation

Rokes, B. (2001). Customer service. South-Western.

Chicago Style (17th ed.) Citation

Rokes, Beverly. Customer Service. Cicinnati, Ohio: South-Western, 2001.

MLA (9th ed.) Citation

Rokes, Beverly. Customer Service. South-Western, 2001.

Warning: These citations may not always be 100% accurate.