Baker, S., Bradley, P., & Huyton, J. (2000). Principles of hotel front office operations (2nd ed.). Continuum.
Cita Chicago Style (17a ed.)Baker, Sue, Pam Bradley, y Jeremy Huyton. Principles of Hotel Front Office Operations. 2nd ed. London: Continuum, 2000.
Cita MLA (9a ed.)Baker, Sue, et al. Principles of Hotel Front Office Operations. 2nd ed. Continuum, 2000.
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