Lashley, C. (2000). Hospitality retail management: A unit manager's guide. Butterworth-Heinemann.
Cita Chicago (17th ed.)Lashley, Conrad. Hospitality Retail Management: A Unit Manager's Guide. Oxford, [Eng.]: Butterworth-Heinemann, 2000.
Cita MLA (9th ed.)Lashley, Conrad. Hospitality Retail Management: A Unit Manager's Guide. Butterworth-Heinemann, 2000.
Atenció: Aquestes cites poden no estar 100% correctes.