Lashley, C., & Morrison, A. (2000). Franchising hospitality services. Butterworth/Heinmann.
Cita Chicago (17th ed.)Lashley, Conrad, i Alison Morrison. Franchising Hospitality Services. Oxford: Butterworth/Heinmann, 2000.
Cita MLA (9th ed.)Lashley, Conrad, i Alison Morrison. Franchising Hospitality Services. Butterworth/Heinmann, 2000.
Atenció: Aquestes cites poden no estar 100% correctes.