Cita APA (7th ed.)

Crandall, R. (1996). Marketing your services: For people who hate to sell. Contemporary Books.

Cita Chicago (17th ed.)

Crandall, Rick. Marketing Your Services: For People Who Hate to Sell. Chicago: Contemporary Books, 1996.

Cita MLA (9th ed.)

Crandall, Rick. Marketing Your Services: For People Who Hate to Sell. Contemporary Books, 1996.