Johann, B. (1995). Designing cross-functional business processes. Jossey-Bass.
Chicago Style (17th ed.) CitationJohann, Bernard. Designing Cross-functional Business Processes. San Francisco: Jossey-Bass, 1995.
MLA (9th ed.) CitationJohann, Bernard. Designing Cross-functional Business Processes. Jossey-Bass, 1995.
Warning: These citations may not always be 100% accurate.