APA (7th ed.) Citation

Johann, B. (1995). Designing cross-functional business processes. Jossey-Bass.

Chicago Style (17th ed.) Citation

Johann, Bernard. Designing Cross-functional Business Processes. San Francisco: Jossey-Bass, 1995.

MLA (9th ed.) Citation

Johann, Bernard. Designing Cross-functional Business Processes. Jossey-Bass, 1995.

Warning: These citations may not always be 100% accurate.