Cita APA (7a ed.)

Eunson, B. (1995). Communicating with customers. Wiley.

Cita Chicago Style (17a ed.)

Eunson, Baden. Communicating with Customers. Milton, Australia: Wiley, 1995.

Cita MLA (9a ed.)

Eunson, Baden. Communicating with Customers. Wiley, 1995.