George, S., & Kuch, A. W. (1994). Total quality management: Strategies and techniques proven at today's most successful companies. John Wiley.
Style de citation Chicago (17e éd.)George, Stephen, et Arnold Weimers Kuch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. New York: John Wiley, 1994.
Style de citation MLA (9e éd.)George, Stephen, et Arnold Weimers Kuch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. John Wiley, 1994.
Attention : ces citations peuvent ne pas être correctes à 100%.