Baker, S., Bradley, P., & Huyton, J. (1994). Principles of hotel front office operations: A study guide. Cassell.
Cita Chicago (17th ed.)Baker, Sue, Pam Bradley, i Jeremy Huyton. Principles of Hotel Front Office Operations: A Study Guide. London: Cassell, 1994.
Cita MLA (9th ed.)Baker, Sue, et al. Principles of Hotel Front Office Operations: A Study Guide. Cassell, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.