APA (7th ed.) Citation

Goetsch, D. L., & Davis, S. M. (1994). Introduction to total quality: Quality, productivity, competativeness. Merrill.

Chicago Style (17th ed.) Citation

Goetsch, David L., and Stanley M. Davis. Introduction to Total Quality: Quality, Productivity, Competativeness. New York: Merrill, 1994.

MLA (9th ed.) Citation

Goetsch, David L., and Stanley M. Davis. Introduction to Total Quality: Quality, Productivity, Competativeness. Merrill, 1994.