Francl, T. J., Lin, W. T., & Vasarhelyi, M. A. (1984). Planning, budgeting, and control for data processing: How to make zero base budgeting work for you. Van Nostrand Reinhold.
Citação norma ChicagoFrancl, Thomas J., W. Thomas Lin, and Miklos A. Vasarhelyi. Planning, Budgeting, and Control for Data Processing: How to Make Zero Base Budgeting Work for You. New York: Van Nostrand Reinhold, 1984.
Citação norma MLAFrancl, Thomas J., et al. Planning, Budgeting, and Control for Data Processing: How to Make Zero Base Budgeting Work for You. Van Nostrand Reinhold, 1984.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.