Pneuman, R. W., & Bruehl, M. E. (1982). Managing conflict: A complete process-centered handbook. Prentice-Hall.
Cita Chicago (17th ed.)Pneuman, Roy W., i Margaret E. Bruehl. Managing Conflict: A Complete Process-centered Handbook. Englewood Cliffs, N.J: Prentice-Hall, 1982.
Cita MLA (9th ed.)Pneuman, Roy W., i Margaret E. Bruehl. Managing Conflict: A Complete Process-centered Handbook. Prentice-Hall, 1982.
Atenció: Aquestes cites poden no estar 100% correctes.