Cherniss, C., & Goleman, D. (2001). The Emotionally intelligent workplace: How to select for, measure, and improve emotional intelligence in individuals, groups, and organizations. Jossey-Bass.
Citação norma ChicagoCherniss, Cary, and Daniel Goleman. The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations. San Francisco, Calif: Jossey-Bass, 2001.
Citação norma MLACherniss, Cary, and Daniel Goleman. The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations. Jossey-Bass, 2001.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.