Critical shift the future of quality in organizational performance

Detalhes bibliográficos
Autor principal:	Silverman, Lori L. 1958-
Outros Autores:	Propst, Annabeth L. 1950-
Formato:	Livro
Idioma:	English
Publicado em:	Milwaukee ASQ Quality Press c1999.
Assuntos:	Quality of products > Management. Quality assurance > Management. Organizational effectiveness. Educational Administration.