Cita APA

Silverman, L. L., & Propst, A. L. (1999). Critical shift: The future of quality in organizational performance. ASQ Quality Press.

Citación estilo Chicago

Silverman, Lori L., and Annabeth L. Propst. Critical Shift: The Future of Quality in Organizational Performance. Milwaukee: ASQ Quality Press, 1999.

Cita MLA

Silverman, Lori L., and Annabeth L. Propst. Critical Shift: The Future of Quality in Organizational Performance. ASQ Quality Press, 1999.

Warning: These citations may not always be 100% accurate.