Chang Zeph Yun, Loh, L., & Yeong Wee Yong. (1996). The quest for global quality: A manifestation of total quality management by Singapore airlines. Addison-Wesley Pub.
Chicago Style (17th ed.) CitationChang Zeph Yun, Lawrence Loh, and Yeong Wee Yong. The Quest for Global Quality: A Manifestation of Total Quality Management by Singapore Airlines. Reading, Mass: Addison-Wesley Pub, 1996.
MLA (9th ed.) CitationChang Zeph Yun, et al. The Quest for Global Quality: A Manifestation of Total Quality Management by Singapore Airlines. Addison-Wesley Pub, 1996.
Warning: These citations may not always be 100% accurate.