Kolarik, W. J. (1995). Creating quality: Concepts, systems, strategies, and tools. McGraw-Hill.
芝加哥风格引文Kolarik, William J. Creating Quality: Concepts, Systems, Strategies, and Tools. New York: McGraw-Hill, 1995.
MLA引文Kolarik, William J. Creating Quality: Concepts, Systems, Strategies, and Tools. McGraw-Hill, 1995.
警告：这些引文格式不一定是100％准确.