Cita APA

Bessler, J. M. (1994). Putting service into library staff training: A patron-centered guide. American Library Association.

Citación estilo Chicago

Bessler, Joanne M. Putting Service into Library Staff Training: A Patron-centered Guide. Chicago: American Library Association, 1994.

Cita MLA

Bessler, Joanne M. Putting Service into Library Staff Training: A Patron-centered Guide. American Library Association, 1994.