Pegels, C. C. (1995). Total quality management: A survey of its important aspects. Boyd & Fraser Pub.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रPegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Danvers: Boyd & Fraser Pub, 1995.
एमएलए (9वां संस्करण) प्रशस्ति पत्रPegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Boyd & Fraser Pub, 1995.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.