Style de citation APA (7e éd.)

Pegels, C. C. (1995). Total quality management: A survey of its important aspects. Boyd & Fraser Pub.

Style de citation Chicago (17e éd.)

Pegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Danvers: Boyd & Fraser Pub, 1995.

Style de citation MLA (9e éd.)

Pegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Boyd & Fraser Pub, 1995.