Cita APA (7th ed.)

Pegels, C. C. (1995). Total quality management: A survey of its important aspects. Boyd & Fraser Pub.

Cita Chicago (17th ed.)

Pegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Danvers: Boyd & Fraser Pub, 1995.

Cita MLA (9th ed.)

Pegels, C. Carl. Total Quality Management: A Survey of Its Important Aspects. Boyd & Fraser Pub, 1995.