APA (7th ed.) Citation

Chang, R. Y. (1993). Continuous process improvement: A practical guide to improving processes for measurable results. R. Chang Associates.

Chicago Style (17th ed.) Citation

Chang, Richard Y. Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results. Irvine, Calif: R. Chang Associates, 1993.

MLA (9th ed.) Citation

Chang, Richard Y. Continuous Process Improvement: A Practical Guide to Improving Processes for Measurable Results. R. Chang Associates, 1993.